• Shipping policy

Shipping policy

Thank you for shopping at Real Cool Signs! We want to ensure your custom signs and orders reach you as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing and Handling Time All orders are processed and shipped within 2 to 3 business days.

  • Business Days: Monday through Friday, excluding major holidays.

  • Orders placed over the weekend or on a holiday will begin processing the next business day

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Carrier & Free Delivery We ship all orders via the United States Postal Service (USPS) to ensure reliable and secure delivery.

  • Free Standard Shipping: We are thrilled to offer Free Standard Shipping on all orders, with no minimum purchase required. Free shipping is automatically applied at checkout.

  • Delivery Estimates: Once picked up by USPS, standard delivery typically takes 2–5 business days, depending on your location. Please note that delivery times are estimates provided by the carrier and are not guaranteed.

3. Shipment Confirmation & Tracking You will receive a Shipment Confirmation email containing your USPS tracking number(s) once your order has shipped. The tracking number will become active within 24 hours of generation. You can use this number on the official USPS website to monitor your package's progress.

4. Damages and Missing Packages Real Cool Signs is not liable for any products damaged or lost during transit. If you received your order damaged, or if your package is marked as delivered but you have not received it, please contact the shipment carrier (USPS) directly to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

5. International Shipping Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.

Contact Us If you have any questions about the shipping of your order, please reach out to our customer service team at: Email: dean@realcoolsigns.com