Legal notice
Effective Date: July 2, 2026 Real Cool Signs (www.realcoolsigns.com)
Welcome to Real Cool Signs. This website, located at www.realcoolsigns.com (the "Site"), is owned and operated by Real Cool Signs. Throughout the Site, the terms "we", "us" and "our" refer to Real Cool Signs. By visiting our Site and/or purchasing custom signs, novelty aluminum signs, or any products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions, and policies referenced herein or available by hyperlink.
PLEASE READ THIS DOCUMENT CAREFULLY: By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Section 1 - Online Store & Eligibility
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Section 2 - Custom & Novelty Sign Content Policy
We specialize in custom aluminum and novelty signage. By submitting artwork, text, logos, or designs for custom orders, you warrant that you own the rights to or possess explicit commercial authorization for such imagery or text. We strictly prohibit the submission of content that is unlawful, defamatory, infringing on intellectual property rights, or explicitly designed to impersonate official law enforcement, government agency, or regulatory signage. We reserve the absolute right to reject and cancel any custom order containing content we deem inappropriate, offensive, or legally high-risk.
Section 3 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Section 4 - Shipping, Processing, & Dynamic Fulfillment
Our operational commitments dictate that orders are processed and transferred to our shipping carrier, the United States Postal Service (USPS), within two to three (2–3) business days (Monday through Friday, excluding structural or federal holidays). Free promotional standard shipping applies solely to domestic transactions where the baseline product subtotal exceeds ninety-nine dollars ($99.00) USD, calculated after structural discounts and prior to state/local taxation. Once possession of the package transfers to USPS, risk of loss and title passes to the buyer.
Section 5 - Custom Orders, Returns, and Refunds
Because our products feature customized text, bespoke typography, and dedicated configurations manufactured explicitly to your instruction, all sales of custom signs are final. Returns, modifications, or monetary refunds are not permitted post-production unless a demonstrable manufacturing defect, structural deformity, or material error on our part has occurred. For non-customized novelty signs, return eligibility window is restricted to 14 days post-delivery in original, unmounted condition.
Section 6 - Third-Party E-Commerce Platforms
Our store interface interacts dynamically with external storefront mechanisms and secure payment aggregators (including but not limited to Shopify, Etsy, and eBay integrations). Your interactions with these linked systems are bound by their respective, platform-specific terms of use. We hold no liability for localized system failures, data synchronization issues, or checkout interruptions sourced within third-party digital infrastructure.
Section 7 - Intellectual Property Rights
All content included on this Site, such as text, custom sign templates, layout configurations, digital product visualizations, graphic interfaces, logos, and button icons, is the proprietary property of Real Cool Signs and is protected by United States and international copyright, trademark, and trade dress laws. Modification, distribution, copying, or public exhibition of our proprietary sign layouts or marketing collateral without explicit written consent is strictly prohibited.
Section 8 - Disclaimer of Warranties; Limitation of Liability
WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
IN NO CASE SHALL REAL COOL SIGNS, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.
Section 9 - Indemnification
You agree to indemnify, defend, and hold harmless Real Cool Signs and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party (including trademark or intellectual property violations stemming from user-submitted sign text or designs).
Section 10 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflicts of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in courts located in Broward County, Florida.
Section 11 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Section 12 - Contact Information
Questions about the Terms of Service or requests regarding custom order discrepancies should be directed to us via the contact tools available at www.realcoolsigns.com.