Shipping & Returns Policy

Returns Policy

We accept returns within 30 days of delivery. Return shipping costs are the responsibility of the buyer.

To initiate a return, please contact us at your earliest convenience with your order number and reason for return. Items must be returned in their original, unused condition.

Non-Returnable Items

Personalized products are final sale and cannot be returned or exchanged. Because custom items are made specifically for you, we are unable to accept returns on personalized orders unless there is a defect or error on our part.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and we will make it right at no cost to you.